Let’s talk about your memory

Write to us

bonjour@vocavas.com

For an order

Include the order reference. Never send card numbers. Do not post your private link in a public comment.

Seller and contact

Lijane Solutions · EURL · 10 € · 16 rue Honoré de Balzac, 92330 Sceaux, France · SIREN 899 691 901 · SIRET 899 691 901 00024 · FR81899691901. Contact: bonjour@vocavas.com. Phone: 07 59 69 87 95

Complaints and mediation

First send your complaint to bonjour@vocavas.com with the order reference. If our reply to your written complaint is unsatisfactory, or if we do not reply within two months of it being sent, you may refer the dispute free of charge to the consumer mediator appointed by Lijane Solutions, subject to legal admissibility requirements: Centre de la Médiation de la Consommation de Conciliateurs de justice (CM2C) · 49 rue de Ponthieu, 75008 Paris, France · https://www.cm2c.net/. Referral must be made within one year of the written complaint. Mediation is optional for consumers; you retain the right to bring proceedings before a competent court.

Visit the mediator’s website and referral instructions