Legal notice

Seller and contact

Lijane Solutions · EURL · 10 € · 16 rue Honoré de Balzac, 92330 Sceaux, France · SIREN 899 691 901 · SIRET 899 691 901 00024 · FR81899691901. Contact: bonjour@vocavas.com. Phone: 07 59 69 87 95

Publication director

David Baustier

Hosting

Hosting and publication: ChatGPT Sites, provided to an EEA customer by OpenAI Ireland Ltd, 1st Floor, The Liffey Trust Centre, 117–126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland (company no. 737350). Support: https://help.openai.com/ ; contractual contact: contract-notices@openai.com. Technical infrastructure: Cloudflare group (Workers, D1 and R2), including Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA; phone +1 888 993 5273; support@cloudflare.com. OpenAI’s subprocessor list identifies relevant entities and processing locations; exclusive hosting in France or the EU is not claimed.

Intellectual property

The brand, site text and compositions are protected by applicable rights. Reproduction for commercial use requires the rights holder’s permission. Customers retain their rights in recordings and text they provide.

Environmental responsibility

Preopening: applicable extended producer responsibility obligations for packaging and Vocavas products must be established before sales in each supported country. No unique registration identifier has been provided and no exemption is claimed. Applicable registrations, declarations and sorting information must be confirmed with the relevant producer responsibility organisation and Prodigi. Applicable identifiers will be published before opening.

Complaints and mediation

First send your complaint to bonjour@vocavas.com with the order reference. If our reply to your written complaint is unsatisfactory, or if we do not reply within two months of it being sent, you may refer the dispute free of charge to the consumer mediator appointed by Lijane Solutions, subject to legal admissibility requirements: Centre de la Médiation de la Consommation de Conciliateurs de justice (CM2C) · 49 rue de Ponthieu, 75008 Paris, France · https://www.cm2c.net/. Referral must be made within one year of the written complaint. Mediation is optional for consumers; you retain the right to bring proceedings before a competent court.

Visit the mediator’s website and referral instructions