VOCAVAS · Information
Privacy and personal data
Your sounds are personal memories. Here is how your data is used.
Seller and contact
Lijane Solutions · EURL · 10 € · 16 rue Honoré de Balzac, 92330 Sceaux, France · SIREN 899 691 901 · SIRET 899 691 901 00024 · FR81899691901. Contact: bonjour@vocavas.com. Phone: 07 59 69 87 95
Data and purposes
Identity, contact details, address, order, personalisation and audio are processed to prepare, take payment, produce, deliver and provide artwork playback (performance of a contract or pre-contractual measures). Required fields are identified; orders cannot be fulfilled without them. Phone number is optional. Invoices and evidence are retained to meet legal obligations. Necessary technical logs support security and abuse prevention (legitimate interest, subject to balancing). No advertising profiling or solely automated decisions producing legal effects are used to sell your artworks.
Recipients and providers
Only authorised seller staff access orders. Sites hosting and its Cloudflare infrastructure provide the site, database and file storage; Stripe processes payment; Resend sends email; Prodigi and carriers receive the information needed for production and delivery. Source audio is not sent to Prodigi; the print file includes the QR and therefore its listening address. Card data is entered with Stripe and not stored by Vocavas. Audio is not sold or reused for promotion without separate permission.
International transfers
The site uses ChatGPT Sites (OpenAI), Cloudflare, Stripe, Resend and Prodigi. Data may be processed in the EEA, UK, USA and other countries of subprocessors needed for hosting, payment, email or production. The ChatGPT Sites DPA provides for standard contractual clauses or an adequacy decision for transfers outside the EEA/Switzerland. Stripe and Resend describe their transfer mechanisms in their DPAs and privacy centres. This existing site’s exact location, account-specific subprocessors and backup periods must be checked before opening. You can request documents and information about safeguards at bonjour@vocavas.com.
Retention
Listening included with no scheduled expiry, for as long as the Vocavas listening service operates. Deletion on request. For paid recordings, retention remains linked to providing playback; its necessity is reviewed periodically and you can request deletion. Keep a personal local copy. Drafts and unpaid orders have a target retention period of 3 days. Browser drafts expire on the next access after this period. Server cleanup is performed only after checking payment with Stripe; it can be triggered manually and during storefront activity. Independent daily execution is described in the retention information below. Target log retention: 30 days. Target expiry of backup copies after deletion: 30 days; actual provider arrangements must be confirmed before opening. Accounting records are archived for ten years and necessary evidence according to applicable limitation periods, with restricted access. “Clear my drafts” removes data from this device without deleting a submitted order.
Security and sound access
Files are not published in a public directory. Listening pages use random identifiers and are excluded from indexing. The QR is a sharing key: anyone who has it can access and copy the sound. No system can prevent recording audio played by an authorised recipient. For confidential memories, restrict sharing and contact us to remove access.
Maintenance and recovery copies
Maintenance is scheduled daily to process eligible abandoned orders, even without a site visit. Orders with uncertain payment are deferred for verification. Paid orders and their still-authorised files may be copied for internal recovery, with copies retained for up to thirty days. Audio deletion also removes these copies; any provider-managed backups remain subject to their actual arrangements, to be verified before opening.
Your rights and requests
Write to bonjour@vocavas.com for access, correction, deletion, restriction and, depending on the legal basis, portability or objection. Include your order reference without publishing your listening link. Proportionate identity verification may be required. We respond within one month, with a justified two-month extension where necessary. Deleting the sound stops QR playback; we inform you before execution. Retention obligations may prevent immediate deletion of some evidence. You can complain to the CNIL (cnil.fr) or your country’s competent supervisory authority.
Last updated: 20 October 2026